Returns & Exchanges
At ForeverLux, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unopened and unused beauty products. If you are not happy with your order, simply return it in its original packaging for a full refund or exchange.
Initiate Your Return
Log into your account or use our guest portal to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.
Pack Your Items
Securely place the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing